01. What ingredients do you use in your products?
Our products are crafted with naturally derived ingredients, focusing on non-toxic and skin-safe options to ensure quality and effectiveness.
02. Are your products safe for sensitive skin?
Yes! Our formulas are gentle and free from harsh chemicals, making them suitable for sensitive skin. However, we always recommend patch testing before full use.
03. Can I use your hair care products on all hair types?
Our products, especially our Loc Luster Hydration Spray, are formulated to support a range of hair textures, providing essential moisture for locs, braids, and all natural hair.
04. What is the shelf life of your products?
Due to our mostly natural formulations, we recommend using most products within 6–12 months of opening for maximum freshness and effectiveness.
05. How can I get the best results with the Loc Luster Hydration Spray?
For best results, use it daily or as needed to hydrate and refresh your locs. It’s perfect for adding moisture between washes and helping with manageability.
06. How should I store my Ne’Orah Beauty products?
To preserve freshness, store your products in a cool, dry place away from direct sunlight and humidity.
07. Can I return or exchange a product if I’m not satisfied?
Yes, we offer a return and exchange policy within a specified timeframe. Check our website for details on initiating a return or exchange.
08. Is there a way to earn discounts?
We occasionally offer promotions and discounts through our social media channels and newsletter, so be sure to follow and subscribe!